Wilderness Sports

Backcountry Skiing | Telemark Skiing | Cycling | Hiking | Climbing | Summit County, CO

Returns must be done within 30 days of purchase.  In order to receive a full refund in cash or credit, you must present a receipt.  Without a receipt, a store credit or exchange will be issued for items that are currently in stock.  All items that are being returned, must be in brand-new condition with original packaging.

If products are returned visibly used, damaged, or without their original packaging we reserve the right to charge a restocking/refurbishment fee to make the product sellable again.

Clearance priced items (over 25% off), are not eligible for refunds or exchanges.

For any questions concerning returns please call (970) 468-5687.

Returns via FedEx or UPS

Wilderness Sports
701 E Anemone Trail
Dillon, CO 80435

Returns via USPS

Wilderness Sports
PO Box 3309
Dillon, CO 80435

PLEASE DO NOT SEND USPS PACKAGES TO OUR PHYSICAL LOCATION.

Packages shipped to our street address through the USPS will be marked Return To Sender by the postal service.  This will add substantial delay to the processing of your return.  If you have any questions call (970) 468-5687 before shipping a return.

Warranty Policy

As a service to our customers, we will handle any warranty requests with companies that we currently represent.  Each product that we sell at Wilderness Sports is covered by the manufacturer’s warranty.

Nearly all of the manufacturers that we work with provide a warranty against defects and workmanship.  Please check the manufacturer’s website for information regarding their specific warranty policy.  All decisions regarding a warranty will be made by the manufacturer.

Customers are responsible for all shipping and handling costs associated with their warranty.  If additional service is required to replace the item, the customer will be responsible for that service, by completing the task or paying for service costs.

For liability reasons and your personal safety, we cannot accept returns on any climbing hardware, ropes or slings at any time.  Please be absolutely sure of the items you are purchasing before completing your transaction.

For any questions concerning warranties please call (970) 468-5687.