As a service to our customers, we will handle any warranty requests with companies that we currently represent. Each product that we sell at Wilderness Sports is covered by the manufacturer’s warranty.
Nearly all of the manufacturers that we work with provide a warranty against defects and workmanship. Please check the manufacturer’s website for information regarding their specific warranty policy. All decisions regarding a warranty will be made by the manufacturer.
Customers are responsible for all shipping and handling costs associated with their warranty. If additional service is required to replace the item, the customer will be responsible for that service, by completing the task or paying for service costs.
For liability reasons and your personal safety, we cannot accept returns on any climbing hardware, ropes or slings at any time. Please be absolutely sure of the items you are purchasing before completing your transaction.
For any questions concerning warranties please call (970) 468-5687.